However, I would like to challenge your assumption that removing these would lead to a significant increase in productivity.
First, while the time spent on dealing with these fees and tips may seem large in aggregate, it's important to remember that it's spread out over a large number of people and transactions. In the grand scheme of things, the time each individual person spends dealing with these issues is relatively small. This time might be considered a minor inconvenience, but I question whether it really has a significant impact on overall productivity.
Second, it's not clear that the time saved would necessarily be redirected towards more productive activities. After all, people spend their free time in various ways, not all of which contribute to economic productivity. They might just as well spend the extra few minutes per day watching TV, for example.
Lastly, while it's true that studies have shown that hidden fees can turn customers off, it's also true that businesses often use these fees as a strategy to advertise lower upfront prices and thus attract more customers. I wonder if banning such charges might lead to fewer sales for some businesses, which could potentially offset any gains from increased customer satisfaction.
On the topic of tipping, I agree that it can create uncertainty and potential hardship for workers. However, removing tipping entirely might not necessarily lead to better outcomes. For example, it might lead to a decrease in service quality, as workers no longer have the incentive to provide exceptional service in hope of receiving a larger tip.
I'm curious about your thoughts on these points. Could you share your counter-arguments or propose a solution that mitigates these potential issues?
@9FDPB3L8mos8MO
"First, while the time spent on dealing with these fees and tips may seem large in aggregate, it's important to remember that it's spread out over a large number of people and transactions. In the grand scheme of things, the time each individual person spends dealing with these issues is relatively small. This time might be considered a minor inconvenience, but I question whether it really has a significant impact on overall productivity."
I am not concerned with "productivity" as an abstract concept. I am specifically interested in the production of happiness.… Read more